|About Us This web site is owned and operated by Timber Requirements Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.|
Our Contact details:
Timber Requirements Ltd
75,Steynr Road Seaford Sussex BN25 1QG
Phone: 01323 894421
Fax: 01323 898083
My VAT Registration Number
Company number: <Put company number here>
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling Orders over 30 miles will be arranged over the phone.|
|Delivery Schedule We deliver your order right away. We will normally send your order to you in 2-3 business days..|
You must inform us within five working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01323 894421 International +44 01323894421) or fax us on 01323 898083 or write to us at 75,Steynr Road Seaford Sussex BN25 1QG|
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy Cancellation Rights|
You can cancel any online order (excluding bespoke or made to measure products) and receive a full refund (including standard delivery charges) at any time before the Product is dispatched or within 14 days starting on the day after delivery. No refund of delivery charges will be made if the cancellation notice is received outside of this timeframe.
Refunds will be paid to the payment card used to place the order and will be made as soon as possible and no later than, the earlier of 14 days after our receipt of the returned Products or 14 days after our receipt of evidence of the return of the Products to us. We are permitted to reduce your refund to reflect any reduction in the value of the Products which are due to the manner in which you have handled them.
Please note that if you cancel an order after the Product has been delivered, you will be responsible for returning the Product to us at your cost and within 14 days of the cancellation of your order. For information regarding the return of Products please see below.
How to Return a Product
If you wish to return a Product after it has been delivered, you will be responsible for returning the Product to us at your cost
25mm Chrome Plated Tube
£0.00 Ex VAT
2.4 mtr 100 x 100 Pressure Treated Posts
1+ £16.82 Ex VAT
10+ £14.74 Ex VAT
25mm Chrome Plated End Sockets
£2.60 Ex VAT
Two Per Card
find out more
2.4m 40 x 40 Angle in premium grade clear Pine
£17.90 Ex VAT
1981 x 838 Pine Framed Ledged & braced Door
£70.67 Ex VAT
1.8mtr 20.5 x 69 mm actual size Planed all Round Premium Grade Pine (ex 25x75mm)
1+ £6.45 Ex VAT
12+ £5.48 Ex VAT